Request for In-House or After Meter Plumbing Service
Office / Division
Classification
Type of Transaction
Sta. Ignacia Water District
Simple Transaction
G2C > Government to Citizen
Who May Avail
Checklist of Requirements
Where To Secure
All Barangay residents within the SANTA IGNACIA WATER DISTRICT’s area of service.
1. Cost Estimation for the Service
SIWAD Maintenance Team
2. Official Receipt of Payment
SIWAD Cashier
Client Steps
Agency Action
Fees To Be Paid
Processing Time
Person Responsible
1
Report to Public Assistance and Complaint Desk
1.1
Prepare service request and forward to maintenance Section
None
5 MInutes
Administrative Services Aide
1.2
Conduct inspection/ Cost Estimation
None
45 Minutes
Utilities / Customer Services Assistant C
1.3
Approve
None
10 Minutes
Engineering Assistan A / General Manager
2
Proceed to cashier and pay
2.1
Accept Payment and Issue Official Receipt
Variable depending on the extent of work to be done Minimum of P300.00 per outlet
10 Minutes
Cashier C
3
Wait for the schedule
3.1
Implement repair
None
2 Hours
Utilities / Customer Services Assistant C
TOTAL
Minimum of P300.00
3 Hours and 10 Minutes
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